All transactions conducted through www.unigoodss.com require immediate payment via our secure encrypted checkout system. We accept major credit cards including Visa, Mastercard, and American Express, along with PayPal for your convenience. Your payment must be fully authorized and cleared by our financial partners before we initiate any order processing activities. In exceptional circumstances where payment verification fails or fraudulent activity is suspected, we retain the right to cancel your order without providing advance notification. For international customers, please be aware that your financial institution may impose currency conversion fees or international transaction charges that are beyond our control. We recommend checking with your bank regarding any additional costs before completing your purchase. All payment information is processed through PCI-compliant systems to ensure the highest level of security for your sensitive financial data.
Following successful payment processing, you will automatically receive a comprehensive order confirmation email sent to the address you provided during the checkout procedure. This electronic document serves as your official purchase receipt and includes complete order specifications such as item descriptions, color variations, size selections, pricing details, applicable taxes, shipping method selected, and estimated delivery timeline. We strongly advise thoroughly reviewing this confirmation immediately upon receipt as it constitutes the legally binding agreement governing your purchase from our comprehensive product catalog. Should you identify any inaccuracies in your order details, including incorrect items, sizes, colors, or pricing discrepancies, please promptly contact our customer support team at [email protected] within 24 hours of order placement to facilitate necessary corrections before order processing begins.
While we employ sophisticated inventory management systems that update in real-time across our diverse product categories including clothing, accessories, toys, and furniture, occasional overselling situations may occur during high-demand periods or due to system synchronization delays. In such rare instances where an ordered item becomes unexpectedly unavailable after purchase confirmation, we will notify you via email within 48 hours of order placement. You will then have the option to either wait for the item to be restocked (typically requiring 3-4 weeks for replenishment) or receive a complete refund for the unavailable product. We cannot guarantee continuous availability for any specific product variation, size option, color selection, or style displayed on our website as inventory levels fluctuate constantly. All merchandise remains subject to prior sale until your order has been completely processed, packed, and physically transferred to our shipping carriers.
All orders undergo thorough processing and quality verification procedures that typically require 3-5 business days to complete before shipment departure. During seasonal peaks, major holidays, or special promotional events, this processing duration may extend to 5-7 business days due to increased order volumes. Following dispatch from our distribution centers, domestic shipments generally require 10-18 business days for delivery, while international orders may necessitate 18-28 business days for arrival, accounting for customs inspection procedures and international transit logistics. You will receive a detailed shipping confirmation email containing tracking information and carrier details once your order physically departs our facility. Please understand that we cannot be held responsible for delivery delays caused by carrier logistical issues, weather disruptions, customs clearance procedures, or other circumstances beyond our direct control.
We accept returns for most items within 25 days of delivery date for store credit or product exchange, provided the merchandise meets our return criteria. To qualify for return, items must be in unworn, unwashed, and unused condition with original tags still attached and packaging completely intact. Final sale merchandise, clearance items, personalized products, and certain accessories cannot be returned under any circumstances. To initiate a return procedure, please email [email protected] with your complete order number and detailed reason for return. Our customer service team will respond with specific instructions and, when applicable, provide a prepaid return shipping label if your return qualifies under our policy. Refunds for approved returns will be processed to your original payment method within 12 business days of our receipt and inspection of the returned merchandise. Customers are responsible for return shipping costs except in cases where the return results from our error in fulfillment or defective merchandise.
All product pricing displayed on www.unigoodss.com is denominated in US Dollars and includes applicable sales taxes where legally required. We reserve the unilateral right to modify prices without advance notification due to various factors including raw material cost fluctuations, currency exchange rate variations, supplier pricing adjustments, or market condition changes. The price confirmed during your checkout process remains guaranteed for your specific order regardless of subsequent price modifications. Promotional discounts and special offers cannot be combined unless specifically stated in the promotion terms. For international customers, please note that any import duties, customs fees, value-added taxes, or other governmental charges imposed by your country's regulations remain your sole financial responsibility and are not included in our product pricing or shipping charges.
For any questions, concerns, or assistance regarding your purchase experience, please contact our dedicated customer service department exclusively at [email protected]. We strive to respond to all customer inquiries within 48 hours during standard business days (Monday through Friday, excluding major holidays). When reaching out for support, please always include your complete order number, purchase date, and specific details about your inquiry to enable our team to provide prompt and accurate assistance. Business Address: Phone:
