Our diverse inventory includes a wide range of products from apparel and jewelry to toys and furniture, with quantities managed to ensure variety and availability. If an item becomes unavailable after your purchase, we will notify you within 3 business days and provide these options: (1) priority access to restocked or similar items in our collection, (2) a full refund processed promptly, or (3) store credit with a 5% bonus value for future purchases. This approach supports our goal of offering a broad selection while maintaining customer satisfaction across all product categories, from everyday clothing to durable sofas and fun toys.
All prices are listed in USD and are final at checkout. We strive for transparent pricing across our entire range, including affordable clothing, stylish accessories, engaging toys, and quality sofas. In rare instances of pricing errors (e.g., a $200 sofa listed as $20), we reserve the right to cancel such orders and will inform you within 3 business days. For any canceled orders due to discrepancies, we offer a 10% discount code as a gesture of goodwill, reflecting our dedication to fair and honest business practices in our diverse product offerings.
Each order is carefully inspected and packaged to ensure items like clothing, accessories, toys, and sofas arrive in excellent condition. Standard processing takes 3-5 business days, and during peak seasons, it may extend to 5-7 business days. Once your package ships, you will receive comprehensive tracking details via email. For custom or large items such as sofas that require additional handling, estimated delivery timelines will be clearly indicated during checkout to manage expectations and provide a smooth shopping experience for all our customers.
We partner with reliable shipping carriers to ensure your orders, whether small accessories or bulky furniture, are delivered safely. Domestic shipments generally take 10-18 business days after processing, while international deliveries may require 18-28 business days. All international packages include completed customs documentation with accurate product descriptions and values to minimize delays, catering to our global customer base who enjoy our variety of clothing,饰品, toys, and sofas.
We accept returns within 21 days of delivery for store credit or exchange. Items must be in original, unused condition with tags attached for clothing and accessories, and in original packaging for toys and sofas. Return processing may take up to 14 business days after we receive your package. All returned products undergo a thorough inspection to ensure quality standards are met. Final sale items, clearly marked at purchase, are not eligible for returns to maintain the integrity of select collections and special offers.
All visual and creative content, including product images, design layouts, and brand materials, is protected intellectual property. Unauthorized commercial use, such as copying designs for clothing,饰品, toys, or sofas, or using our imagery for third-party sales, is strictly prohibited. We actively monitor and enforce these rights to safeguard our brand's unique identity and the diverse range of products we offer to our valued customers.
Our dedicated support team is available via email at [email protected] for any questions or concerns. Response times are typically within 3 business days, and during busy periods, it may extend to 5 business days. For urgent issues related to existing orders, please include your order number in the subject line to expedite assistance. We pride ourselves on providing helpful and efficient service that aligns with our commitment to a seamless shopping experience for clothing, accessories, toys, and sofas.
